Terms and Conditions

By visiting www.delta-dimension.com, you are accepting and consenting to the practices described in this Terms and Conditions

Privacy Policy
By setting up a shopping account with us, you are consenting to the collection of you Data. This data will be used in the order that is placed with us, including your name, email address, phone number, home/shipping address, and card details so that we can complete your order. Saved card details will never be shared with third party vendors and will only be used to process your order, using our payment partner's systems. Your telephone number is obtained to facilitate the delivery service. Your email address will not be shared or sold to 3rd party vendors and will only be used to send you mailers from Delta Dimension. Should you wish to stop receiving mailers, simple unsubscribe by following the directions on the mail.

Delta Dimension will honour the prices and offers of the product at the time of order unless there is a pricing error due to manual input or IT issues. If items are purchased at the incorrect price, Delta Dimension reserves the right to withdraw from such a contract and will refund any payment made in error. Prices on the site are are in SGD Dollars and USD Dollars. Delta Dimension will not be liable for the prevailing exchange rate applied by your bank at the time of purchase. For each order delivery costs are displayed when you select your destination and will be calculated into your final payment amount. Delta Dimension cannot be held liable for any cost imposed by the Customs requirement of the country of delivery.

Order Acceptance and Availability
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Once you have placed your order, you will receive an email acknowledging the details of you order. This is not an acceptance of your order, just a confirmation that we have received it. We will process your order to make sure we have your product in stock, the product meets quality standards, etc and during this period, reserve the right to not accept your order. The acceptance of your order and the completion of the contract between you and Delta Dimension will be completed when you receive the email confirmation that your order has been shipped.

Payment can be made by Paypal and Visa, Master, AMEX and any other methods advertised by us from time to time.All Paypal account users are required to log into Paypal and all card holders are subject to authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Delta Dimension, we will not be liable for any delay or non-delivery. We take reasonable care to make our Site secure. All card transactions are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Delta Dimension user, we will securely store your credit/debit card details on our systems. These details will only used to process transactions that you have initiated. In the unlikely event that there is an information breach, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Promotion Codes
Promotion codes cannot be exchanged for cash or credit. They can only be used one at a time and not together with other codes or offers. They must be redeemed in accordance with the criteria and dates for the said promo code at the time of advertisement.

Delivery (subject to change for shipping policy)
Delta Dimension insures the purchase during the time it is in transit as all parcels are registered and will be provided with a tracking number. In the unlikely event that an item gets lost in transit and this confirmed by the Postal company, we will mail you a new item and no additional cost. We do not require a signature upon delivery. Once the purchase is delivered, the ownership of the item is passed over to you. We aim to dispatch all orders within 24 hours and estimated delivery times are to be used as a guide and to commence from the date of dispatch that is available on your shipping confirmation. Delta Dimension is not responsible for any delays caused by customs or any unforeseen circumstances encountered by the freight company.

Returns and Exchanges
Please see our Returns and Exchanges policy in our FAQ.

Intellectual Property Rights
All content on this site including images, text, designs, HTML etc belong to Delta Dimension and are protected by Intellectual Property Law. Any unauthorised reproduction or redistribution for commercial use is prohibited and may result in civil and criminal penalties. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or revenue generation activity on your own Site.

Please contact us at enquiries@delta-dimension.com if you have any questions.